Freelance/ contractor -  digital community and customer service specialist

Hong Kong

We are looking for a Freelancer to join our international team of digital professionals. We're looking for someone who is tech-savvy, self-motivated, hard working and passionate about cultural exchange and the travel community. If that sounds like you, we'd love to hear from you! We manage a fast growing social network website showcasing travel and working holiday opportunities around the world.

Duties will involve: 

Responding to users questions via email and live chat communication tool

Reviewing and updating internal database by reviewing and editing back-end listings, email correspondence and communications with clients

Liaising with other overseas team members at all levels

Updating internal databases

Core skills required:

Minimum 3 year previous work experience in digital admin, customer services or other related fields. 

Excellent computer skills and able to work independently

Good command of both spoken and written English

Excellent interpersonal and communication skills

Knowledge and interest in foreign cultures;

Attention to detail and good self - organisation skills 

-   Occasional work weekend (with days off if weekend worked)

Please note this is a Freelance role, as such you must be either a HK Permanent resident or a HK Dependant visa holder. We cannot sponsor Visas or work permits.  

What we offer:

Flexibility to work for yourself and budget to use a modern co-working space 

Training and international team meetings abroad

Possibility to work from anywhere - home, other spaces or even other locations

Flexible working hours (40 hours per week)

Scope to grow and enhance your skills

Flexibility of working as an Independent contractor

We can offer billable hourly rate between HKD140 - HKD160 

Please send us your CV and motivational letter to [email protected]

Only selected candidates will be invited to the interview

More information about us:

www.workaway.info