Community Manager


Job Type:

Full Time


Hong Kong Island



Job ID:


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Job Description:

About OKEx

OKEx is a world-leading digital asset exchange, providing advanced financial services to global traders by using blockchain technology. Founded in 2014, OKEx has gained millions of dollars worth of investments from Corporate Giants like VenturesLab (co-founded by Tim Draper), Ceyuan Ventures, Qianhe Capital Management, eLong Inc., Longling Capital (founded by the Chairman of Meitu) and Giant Network Group.

OKEx is also one of the top digital asset exchanges in the world in trading volume, serving over 20 million customers in over 100 countries. Its BTC futures trade also has nearly $1.5B of volume daily, and is widely recognized as the gold standard for the industry.

Job Requirements / Responsibilities:

  • Manage interactions with users on Telegram, Reddit, Bitcoin Talk, Twitter, and other social platforms
  • Develop strong relationships with OKEX users, respond to comments and queries in a timely and professional manner and to foster a positive community and add value to the user’s experiences
  • Summarize insights, comments and conversations to create actionable, client-facing reports that lead to optimization
  • Collaborate with Social Media, Marketing and PR team on setting and implementing social media and amplification plan to drive awareness and build an online community and manage/update the database
  • Organize and participate in events to build community and boost brand awareness
  • Deliver important feedback from the community feedback to the QA and product teams
  • Coordinate with PR and marketing teams to maintain consistent messaging
  • Bachelor Degree in Journalism / Communications or related disciplines
  • 3+ years of experience in developing digital and social media strategy
  • In-depth understanding of different digital and social channels
  • A good understanding of the latest digital and social media trends
  • Work experience in cryptocurrency exchange is a PLUS
  • Excellent verbal and written communication skills
  • Must be native in English, Cantonese and Mandarin would be beneficial
  • Passion for Blockchain, Building Businesses, Fintech, Financial Markets.
  • Interested to learn about Cryptocurrency
*We offer competitive salary and VISA Sponsorship to the right candidate

Only short-listed candidates will be contacted. (All data collected will be used for recruitment purpose only)


Employer Will Sponsor


per month
Company Info
OKEX Technology Company Limited

Phone: +85237582153

Company Profile